FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at firstname.lastname@example.org. You may also contact FTRI at 888-447-5620 (TTY) or 850-270-6016 (VP).
FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 24 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.
Florida Telecommunications Relay, Inc. (FTRI) has been instrumental in helping Floridians who have hearing loss or speech disabilities learn about the Lifeline Assistance telephone discount program and discover ways to reduce their utility bills. Click here to view
Read about the improved cordless telephone in the most recent Florida Link newsletter.