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Loud & Clear
and  FREE

FTRI offers a variety of amplified phones—FREE to qualified applicants.

Eligibility is open to Florida residents with hearing or speech loss. To receive specialized telephone equipment, you must provide proof of eligibility.

FTRI specialized telephone equipment is available at no cost. You must also provide proof of residency with one of the following:

  • Florida Driver's License
  • Florida Voter Registration Card
  • Florida Identification Card
  • Florida Vehicle Registration
  • Florida Medicaid Card
  • Letter from Social Security with your name and Florida address

To pick up your FREE phone, bring documentation to one of the following locations (scroll down to find the location near you):

Ability 1st
1823 Buford Court
Tallahassee, FL 32308
Get Directions

For more information, please call 850‑575‑9621.

Florida Telecommunications Relay, Inc.
1820 East Park Ave
Suite 101
Tallahassee, FL 32301
Get Directions
Hours of Operation:
Monday-Friday 8:30am-4:30pm, or by appointment

For more information, please call 800‑222‑3448.