Due to the Winter Storm Emergency called in Tallahassee, Florida, FTRI will close at 1:00 PM, January 21, and all-day January 22 . We will resume regular business hours on Thursday, January 23, 2025. We apologize, but our toll-free numbers will not be able to take messages while our business is closed. You may leave a message on our website chat feature or email us at customercare@ftri.org, and a customer care representative will respond to you on January 23, 2025.
Due to severe weather that impacted our area, our business' phone system is only operational during our normal business hours, M - F from 8:30 AM to 4:30 PM. Attempting to contact us outside of our business hours will result in an automated message indicating our number is not available or invalid. Thank you for your patience while we continue to work to resolve this issue.
FTRI staff will be distributing amplified phones to qualified Florida residents. They will also provide training on phone operation and features. Bring your Florida ID, and your hearing aids and cell phone if you have them. You’ll take home your new phone that day! For more information about FTRI or the Florida Relay Service, please call 800-222-3448.
Who’s the first person you’re going to call with your new phone?
