Our office will be closed from Monday, December 23, 2024, thru Wednesday, January 1, 2025, in observance of the holidays. We apologize, but our toll-free numbers will not be able to take messages while our business is closed. You may leave a message on our website chat feature or email us at customercare@ftri.org, and a customer care representative will respond to you on January 2, 2025. FTRI wishes you happy holidays!

Contact Customer Care

Voice: 888-554-1151 · TTY: 888-447-5620 · VP: 850-270-2641

Email: customercare@ftri.org

Chat: click the "How can we help you?" button on the bottom of the screen to chat with an FTRI Customer Care representative.

FTRI has a Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The number to call is 888-554-1151 or you may email Customer Care at customercare@ftri.org.