Our office will be closed from Monday, December 23, 2024, thru Wednesday, January 1, 2025, in observance of the holidays. We apologize, but our toll-free numbers will not be able to take messages while our business is closed. You may leave a message on our website chat feature or email us at customercare@ftri.org, and a customer care representative will respond to you on January 2, 2025. FTRI wishes you happy holidays!

Loud & Clear and FREE

FTRI offers a variety of amplified phones—FREE to qualified applicants.

Eligibility is open to Florida residents with hearing or speech loss. To receive specialized telephone equipment, you must provide proof of eligibility.

FTRI specialized telephone equipment is available at no cost. You must also provide proof of residency with one of the following:

  • Florida Driver's License
  • Florida Voter Registration Card
  • Florida Identification Card
  • Florida Vehicle Registration
  • Florida Medicaid Card
  • Letter from Social Security with your name and Florida address

To pick up your FREE phone, bring documentation to one of the following locations: